Contact Us
We Are Here, and We Answer
Whether you are deciding between two products, chasing a parcel, or something has gone wrong after delivery — write to us. Messages reach a real person, not a queue that resets overnight.
Support Hours
| Messages accepted | 24 hours a day, 7 days a week |
| Response time | Within 24 hours — usually much sooner |
| Order issues | Prioritised and answered first |
Email Support
Email is the fastest route for anything involving an order, because you can attach evidence and we can reply with a documented resolution you can refer back to.
Using the Form Below
The contact form goes to the same inbox. Use whichever you prefer — but please give us enough to act on rather than a message that needs a follow-up before we can help.
Include These and We Can Usually Resolve It in One Reply
- Your order number, if you have one
- A clear description of what happened
- Photos or a short video if an item arrived damaged, faulty, incorrect or incomplete
- A photo of the shipping packaging, if the damage may have happened in transit
Returning Something?
Please contact us before returning any product. Returns sent without prior authorization may not be accepted.
You may request a return within 14 calendar days of receiving your order. Email us with your order number and reason, and we will send you the correct return instructions and address. Corzey covers the cost of return shipping.
Common Requests — Answered Already
You may not need to write at all:
- Track your order — tracking numbers, timelines, stalled parcels
- Returns and refunds — eligibility, timeframes, refund processing
- Shipping — processing, delivery estimates, customs
- Warranty — what is covered after delivery
- FAQ — payments, discount codes, security, order changes
Our Commitment
If something we sold you is faulty, damaged, incorrect, or simply not what you hoped for, we will review it and provide an appropriate resolution — and where the problem was caused by us, our supplier or the shipping process, you will never be asked to pay anything to put it right.
Corzey
1942 Broadway St, Ste 314C
Boulder, CO 80302
United States
info@corzey.com · +1 (719) 854-7744
This is our business address. Please do not send returns here without contacting us first — we will confirm the correct return address when your return is approved.