Privacy policy

Privacy Policy

Last updated: July 29, 2026

Corzey operates this online store, website, and related services, content, features, tools, communications, and products collectively referred to in this Privacy Policy as the “Services.”

This Privacy Policy explains how Corzey collects, uses, stores, processes, and discloses personal information when you:

  • Visit or use our website

  • Create or use an account

  • Browse or purchase products

  • Submit a review

  • Contact customer support

  • Subscribe to marketing communications

  • Participate in promotions

  • Otherwise interact with the Services

Corzey is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Where this Privacy Policy conflicts with another store policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.

1. Personal Information We Collect

“Personal information” means information that identifies you, relates to you, describes you, or can reasonably be linked to you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information.

Contact Information

This may include:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Country or region

  • Other contact details you provide

Account Information

If you create or use an account, we may collect:

  • Username or account identifier

  • Password or authentication information

  • Account preferences

  • Saved addresses

  • Wishlist information

  • Communication preferences

  • Account activity

Passwords may be stored in encrypted or otherwise protected form by Shopify or the relevant authentication provider.

Order and Transaction Information

This may include:

  • Products viewed or purchased

  • Shopping cart contents

  • Wishlist contents

  • Order number

  • Order value

  • Discounts used

  • Payment status

  • Shipping method

  • Delivery and tracking details

  • Returns, refunds, cancellations, and exchanges

  • Previous transactions with Corzey

Payment Information

Payment information may include:

  • Payment method

  • Billing details

  • Transaction identifiers

  • Payment confirmation

  • Limited payment card details

  • Fraud-screening information

Payments are processed by Shopify and other authorized payment providers. Corzey does not normally receive or directly store complete payment card numbers.

Communications

We collect information you provide when communicating with us, including through:

  • Email

  • Contact forms

  • Customer support requests

  • Return or refund requests

  • Reviews and feedback

  • Social media interactions

  • Surveys or promotions

This may include the content of your message, attachments, photographs, videos, order information, and related correspondence.

Device and Technical Information

We may automatically collect:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Operating system

  • Device identifiers

  • Network information

  • Language and regional settings

  • Approximate location derived from an IP address

  • Referring website

  • Session information

  • Cookie and similar technology identifiers

We do not use this information to determine your precise street address.

Website Usage Information

We may collect information about how you interact with the Services, including:

  • Pages and products viewed

  • Links selected

  • Search queries

  • Time spent on pages

  • Cart activity

  • Checkout activity

  • Website navigation

  • Marketing campaign interactions

  • Dates and times of visits

  • Errors or performance issues

Reviews and User-Generated Content

If you submit a product review, rating, photograph, video, testimonial, or other content, we may collect and publish the information you choose to provide.

Your displayed name, review, rating, photographs, or other submitted content may be visible publicly. Do not include confidential or sensitive personal information in public submissions.

Inferences and Preferences

We may make limited inferences about your interests or shopping preferences based on:

  • Products viewed

  • Previous purchases

  • Cart activity

  • Website interactions

  • Marketing engagement

We may use these inferences to personalize the Services and recommend relevant products, subject to your privacy choices and applicable law.

2. How We Collect Personal Information

We may collect personal information from the following sources.

Directly From You

We collect information directly from you when you:

  • Place an order

  • Create an account

  • Contact customer support

  • Request a return or refund

  • Subscribe to marketing

  • Submit a review

  • Complete a form

  • Participate in a promotion

  • Otherwise provide information to us

Automatically

We collect certain information automatically through:

  • Cookies

  • Pixels

  • Tags

  • Software development kits

  • Local storage

  • Server logs

  • Analytics tools

  • Similar technologies

From Shopify and Service Providers

We may receive information from Shopify and companies that assist us with:

  • Store hosting

  • Payment processing

  • Order fulfillment

  • Shipping and tracking

  • Fraud prevention

  • Analytics

  • Marketing

  • Customer support

  • Reviews

  • Cloud storage

  • Website functionality

From Advertising and Business Partners

Where permitted, we may receive information from advertising networks, social media platforms, analytics providers, referral partners, and other business partners.

3. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Fulfilling the Services

We use personal information to:

  • Process and confirm orders

  • Process payments

  • Arrange fulfillment and delivery

  • Provide order tracking

  • Manage accounts

  • Provide customer support

  • Process returns, refunds, exchanges, and cancellations

  • Communicate about orders

  • Provide requested products and Services

  • Maintain shopping carts and preferences

Improving and Personalizing the Services

We may use information to:

  • Understand how customers use the website

  • Improve website design and performance

  • Develop or improve products and services

  • Personalize content

  • Recommend products

  • Remember customer preferences

  • Diagnose technical problems

  • Measure customer satisfaction

Marketing and Advertising

Subject to applicable law and your choices, we may use personal information to:

  • Send promotional emails

  • Display personalized advertisements

  • Measure advertising performance

  • Understand whether advertisements lead to visits or purchases

  • Create or identify advertising audiences

  • Recommend products based on browsing or purchase activity

  • Reduce irrelevant advertising

You may unsubscribe from promotional emails by selecting the unsubscribe link included in those messages.

Even after unsubscribing from marketing, we may continue to send non-promotional communications relating to orders, accounts, security, customer service, or policy updates.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate accounts

  • Secure transactions

  • Detect and prevent fraud

  • Investigate suspicious activity

  • Protect customers and the Services

  • Enforce our policies

  • Prevent abuse, unauthorized activity, or illegal conduct

Legal and Compliance Purposes

We may use personal information to:

  • Comply with applicable laws

  • Maintain financial and transaction records

  • Respond to lawful government or regulatory requests

  • Respond to subpoenas, court orders, or legal proceedings

  • Establish, exercise, or defend legal claims

  • Enforce our Terms of Service and other policies

  • Protect the rights, property, and safety of Corzey, our customers, or others

4. Legal Bases for Processing

Where applicable law requires us to identify a legal basis, we may process personal information based on one or more of the following grounds.

Performance of a Contract

We process information when necessary to:

  • Process an order

  • Receive payment

  • Deliver products

  • Provide customer support

  • Manage returns and refunds

  • Perform our obligations to you

Legitimate Interests

We may process information for legitimate business interests, including:

  • Operating and improving the Services

  • Preventing fraud

  • Securing the website

  • Understanding customer use

  • Providing relevant customer support

  • Measuring business and advertising performance

We rely on legitimate interests only where those interests are not overridden by your rights and interests.

Consent

We may rely on your consent for:

  • Certain marketing communications

  • Non-essential cookies

  • Targeted advertising

  • Other processing activities where consent is legally required

You may withdraw consent at any time. Withdrawal will not affect processing that lawfully occurred before consent was withdrawn.

Legal Obligations

We may process information when necessary to comply with legal, accounting, tax, regulatory, or law-enforcement obligations.

5. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate, secure, analyze, and improve the Services.

Cookies are small files stored on your browser or device.

We may use the following categories.

Strictly Necessary Cookies

These cookies are necessary for core store functions, such as:

  • Shopping cart operation

  • Checkout

  • Account login

  • Payment security

  • Fraud prevention

  • Website preferences

  • Load balancing and website stability

These cookies cannot always be disabled without affecting the operation of the Services.

Functional Cookies

These cookies help remember choices such as:

  • Language

  • Country or region

  • Currency

  • Account preferences

  • Previously viewed products

Analytics Cookies

These cookies help us understand:

  • Website traffic

  • Page usage

  • Customer navigation

  • Technical performance

  • Marketing effectiveness

Advertising Cookies

These cookies may be used to:

  • Personalize advertisements

  • Measure advertisement performance

  • Limit repeated advertisements

  • Build advertising audiences

  • Understand activity across websites or services

Where required by law, non-essential cookies will be used only after you provide consent.

You can manage cookie choices through the cookie banner or privacy-preference controls available on the website. You may also manage cookies through your browser settings.

Blocking cookies may affect certain website features.

6. Targeted Advertising and Data Sharing

We may work with Shopify, advertising platforms, analytics providers, and marketing partners to deliver and measure advertisements.

Information disclosed for these purposes may include:

  • Cookie identifiers

  • Device identifiers

  • IP address

  • Website activity

  • Products viewed

  • Cart activity

  • Purchase information

  • Advertising interactions

We do not sell personal information in exchange for money.

However, some privacy laws may define certain advertising-related disclosures as a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged.

Depending on your location, you may have the right to opt out of:

  • Sale of personal information

  • Sharing of personal information

  • Targeted advertising

  • Certain profiling activities

Where available, you may exercise this choice through the Your Privacy Choices or data-sharing opt-out page linked on the website.

Where required by applicable law, we will also process recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.

7. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Shopify

Our store is hosted and supported by Shopify. Shopify processes personal information to provide, secure, personalize, and improve the e-commerce Services.

Depending on the store features enabled, Shopify may process information about your interactions with Corzey, Shopify, and other Shopify merchants to provide enhanced services.

Customers may learn more through Shopify’s Consumer Privacy Policy and exercise certain Shopify-related privacy rights through the Shopify Privacy Portal.

Payment Providers

Payment processors and financial institutions process information needed to authorize, complete, secure, and refund payments.

Fulfillment, Shipping, and Delivery Providers

We disclose information such as your name, shipping address, phone number, email address, products ordered, and order number to suppliers, warehouses, carriers, and delivery partners as necessary to fulfill and deliver orders.

Technology and Service Providers

We may disclose information to companies that support:

  • Website hosting

  • Cloud storage

  • Information technology

  • Analytics

  • Customer support

  • Email delivery

  • Order tracking

  • Product reviews

  • Fraud detection

  • Cybersecurity

  • Store operation and maintenance

These providers may process information only for the services they provide or as otherwise permitted by their agreements and applicable law.

Advertising and Marketing Partners

Subject to applicable law and your choices, we may disclose limited information to advertising networks, social media platforms, analytics providers, and marketing partners.

Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.

Legal and Government Authorities

We may disclose information when reasonably necessary to:

  • Comply with applicable law

  • Respond to valid legal process

  • Cooperate with lawful investigations

  • Protect our legal rights

  • Prevent fraud or harm

  • Protect the rights and safety of customers or others

Business Transfers

If Corzey is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.

8. Third-Party Websites and Services

The Services may contain links to third-party websites, social media platforms, applications, or services.

Corzey does not control the privacy, security, content, or practices of independent third parties.

When you leave our website or interact directly with another provider, that provider’s privacy policy and terms will apply.

We encourage you to review the privacy policies of third-party services before providing personal information.

9. International Data Transfers

Corzey operates an online store serving customers in multiple countries.

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live, including the United States and other locations where Shopify, our suppliers, carriers, or service providers operate.

Privacy laws in those countries may differ from the laws in your location.

Where required, we use recognized safeguards for international data transfers, such as:

  • Adequacy decisions

  • Standard contractual clauses

  • Approved contractual safeguards

  • Other legally recognized transfer mechanisms

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on factors including:

  • The nature of the information

  • The duration of the customer relationship

  • Account status

  • Order fulfillment requirements

  • Customer support needs

  • Fraud prevention

  • Tax, accounting, and legal obligations

  • Dispute resolution

  • Enforcement of contracts and policies

We generally retain:

  • Order and transaction records for up to seven years, or longer where legally required

  • Account information while the account remains active and for a reasonable period after closure

  • Customer-support records for up to three years after the inquiry is resolved

  • Marketing information until you unsubscribe or withdraw consent

  • Security and fraud-prevention records for as long as reasonably necessary to prevent or investigate unlawful activity

We may retain limited information after an unsubscribe request to ensure that your marketing preference continues to be respected.

Information may be retained for longer where necessary to comply with law, respond to disputes, establish legal claims, or prevent fraud.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include:

  • Access controls

  • Secure payment processing

  • Encryption where appropriate

  • Authentication measures

  • Fraud-monitoring systems

  • Restricted access to personal information

  • Service-provider security requirements

No website, transmission method, or storage system can be guaranteed to be completely secure.

Please do not send passwords, full payment-card numbers, or other highly sensitive information through unsecured communication channels.

You are responsible for keeping account credentials confidential and for notifying us if you believe your account has been accessed without authorization.

12. Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights:

  • The right to know whether we process your personal information

  • The right to access personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of personal information

  • The right to receive a portable copy of certain information

  • The right to restrict certain processing

  • The right to object to certain processing

  • The right to withdraw consent

  • The right to opt out of sale, sharing, or targeted advertising

  • The right to appeal a decision regarding a privacy request

  • The right not to receive unlawful discrimination for exercising a privacy right

These rights are not absolute. We may decline or limit a request where permitted by applicable law, including where information must be retained for legal, security, fraud-prevention, contractual, or recordkeeping purposes.

13. Exercising Your Rights

To submit a privacy request, contact:

Email: info@corzey.com

Use the subject line:

Privacy Request

Please describe the right you wish to exercise and provide enough information for us to identify the relevant account or transaction.

We may need to verify your identity before completing a request. Verification may require confirming information associated with your account or order.

We will use verification information only to process and secure the request.

You may authorize another person to submit a request on your behalf where permitted by law. We may request proof of authorization and may also ask you to verify your identity directly.

We will respond within the period required by applicable law.

14. Appeals

Where applicable law gives you the right to appeal a privacy-request decision, you may submit an appeal by emailing:

info@corzey.com

Use the subject line:

Privacy Request Appeal

Include the original request and explain why you believe the decision should be reconsidered.

15. Marketing Choices

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

You may also contact info@corzey.com to update your marketing preferences.

Unsubscribing from promotional communications will not prevent us from sending essential service communications, including:

  • Order confirmations

  • Shipping notifications

  • Account notices

  • Refund communications

  • Security messages

  • Customer-support responses

16. European Economic Area and United Kingdom

If you live in the European Economic Area or United Kingdom, you may have additional rights, including the rights to:

  • Object to processing based on legitimate interests

  • Restrict processing

  • Withdraw consent

  • Request data portability

  • Submit a complaint to a data-protection authority

You may contact us before submitting a complaint so that we have an opportunity to address your concern.

You also have the right to lodge a complaint with the supervisory authority responsible for data protection in your country.

17. United States State Privacy Disclosures

Depending on the law applicable to Corzey and your state of residence, you may have rights regarding the personal information collected, used, retained, disclosed, sold, or shared.

During the preceding 12 months, we may have collected the categories of information described in the Personal Information We Collect section.

We may have disclosed these categories to:

  • Shopify

  • Payment processors

  • Fulfillment and shipping providers

  • Technology providers

  • Analytics providers

  • Advertising and marketing partners

  • Professional advisers

  • Legal or regulatory authorities

We collect and disclose this information for the purposes described in the How We Use Personal Information and How We Disclose Personal Information sections.

We do not sell personal information for money.

Certain disclosures involving advertising or analytics may be considered “selling” or “sharing” under some state privacy laws. Where applicable, you may opt out through the website’s privacy-choice controls.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about an individual.

18. Do Not Track Signals

Some browsers offer a “Do Not Track” setting.

Because there is not currently a universally accepted standard for responding to all Do Not Track signals, the Services may not respond to every such signal.

Where required by applicable law, we recognize supported universal opt-out signals, such as Global Privacy Control, for applicable sale, sharing, or targeted-advertising choices.

19. Children’s Privacy

The Services are not directed to children under 16 years of age, or any higher minimum age required in the child’s jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us, contact info@corzey.com.

Where appropriate, we will take reasonable steps to delete the information.

20. Complaints

For questions or complaints about how Corzey handles personal information, contact:

info@corzey.com

Depending on where you live, you may also have the right to contact a local privacy, consumer-protection, or data-protection authority.

We will not discriminate against you for submitting a privacy complaint or exercising a privacy right.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Our business practices

  • The Services

  • Shopify features

  • Service providers

  • Technology

  • Legal or regulatory requirements

When we update the policy, we will publish the revised version and change the “Last updated” date.

Where required by law, we will provide additional notice or obtain consent before materially changing how personal information is processed.

22. Contact Information

For privacy questions, requests, complaints, or concerns, contact:

Corzey
Email: info@corzey.com
Mailing address: 1942 Broadway, STE 314C, Boulder, CO 80302, United States

For purposes of applicable data-protection laws, Corzey is the controller of the personal information described in this Privacy Policy, except where Shopify or another provider independently determines the purposes and methods of its processing.